General Information
Overview of how loop works, key features, and supported areas.
Using Our Service
Information on how to use loop service
Payment & Charges
Information about payment methods and service charges
Mobile App Troubleshooting
Information related to loop mobile app and technical issues.
Why is my account suspended?
You left the scooter parked unsafely, you didn't lock it at a pole or any stand. When you end your ride, you must lock the scooter with the cable at any stand and take a clear photo that shows all the scooter to avoid account suspension.
Get closer
You are too far